Job Title: Office Coordinator

Location: Boston, MA

About Us

Forward Spine and Sport is a people-focused physical rehabilitation clinic dedicated to providing top-notch care to all communities. Our clinic combines evidence-based treatments, a human-centric approach, and a passionate team of clinicians to help our patients get back to their lives faster. If you're looking to join a dynamic and forward-thinking healthcare team, this is the job for you!

About The Role

We are seeking a highly motivated and organized Office Coordinator to join our team. As the first point of contact for our patients and visitors, you will play a crucial role in creating a welcoming and efficient environment. Your administrative skills, attention to detail, and dedication to exceptional patient care will be critical to our team. 

The Office Coordinator will report to and collaborate with the Operations Manager for seamless office operations. This role will begin as a part-time role with the opportunity to transition to full-time in March 2024!

Responsibilities

• Greet and assist patients and visitors with a friendly and professional demeanor

• Manage appointment scheduling via our CRMs Jane and ZocDoc

• Answer phone calls, respond to inquiries, and direct calls and messages to the appropriate staff members

• Maintain patient records, ensuring accuracy and confidentiality

• Assist with insurance verification and billing tasks

• Collaborate with the clinic team to ensure a seamless patient experience

Qualifications

• Wear the Foward Flag with pride!

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Exceptional people- and customer service skills

• Ability to maintain confidentiality and handle sensitive information

• An interest in athletics, sports, or movement of all kinds 

• Biliguality is a plus!

Why Join Our Team

• Be part of a dynamic and innovative healthcare team

• Work in a supportive and collaborative environment

• Opportunities for professional growth and development

• Contribute to the well-being and performance of the community

If you are a motivated, detail-oriented individual with a passion for movement, we encourage you to apply for our Office Coordinator position! 

How to Apply

Please email the Operations Manager, Karina Hathaway at karina@forwardspineandsport.com 

Forward Spine and Sport is an equal opportunity employer and welcomes candidates from all backgrounds to apply!